Revision 0.2
Genwork LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. This policy applies to users in the United States, Canada (including Quebec), and the European Union.
We may collect personal information that you voluntarily provide to us when you use our contact form, sign in to our client portal, or otherwise interact with our services. This may include your name, email address, and the content of your messages.
We use the information we collect to respond to your inquiries, provide and improve our services, communicate with you, and comply with legal obligations. We do not sell your personal information to third parties.
If you are located in the European Economic Area (EEA), we process your personal data based on: (a) your consent, (b) the necessity to perform a contract with you, (c) our legitimate business interests, or (d) compliance with a legal obligation. You may withdraw your consent at any time by contacting us.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided below.
In accordance with Quebec's Law 25 (Act respecting the protection of personal information in the private sector), we collect only the personal information necessary for the purposes identified. We obtain your consent before collecting, using, or disclosing your personal information, and we implement appropriate security measures to protect it. You have the right to access and rectify your personal information held by us.
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We are accountable for the personal information under our control, and we have designated a privacy officer to ensure compliance. Personal information is collected, used, and disclosed only with your knowledge and consent.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and access controls.
Your information may be transferred to and processed in countries other than your own. When we transfer personal data outside of the EEA, Canada, or your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Our client portal offers sign-in through third-party authentication providers. When you choose to sign in with one of these services, they may receive your name, email address, and profile information in accordance with their own privacy policies:
You are not required to use third-party authentication. Email and password login is also available. We do not receive or store your passwords from these providers.
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. Analytics, if used, are privacy-respecting and do not collect personally identifiable information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact form or email us directly. We will respond to your request within the timeframes required by applicable law.